Persuasion & Influencing Skills

1 Day Course

Programme Objective

To provide practical techniques in order to deal more effectively with others in the working environment

To give individuals an understanding of:

  • How we are persuaded to others’ point of view
  • The essential skills for effective persuasion and influence, including:
  • Emotional Intelligence
  • Listening and Questioning techniques
  • Managing Conflict

Complementary sessions

negotiation skills, assertiveness

Learning Outcomes

  • Enhanced influencing and negotiation techniques
  • Awareness of own influencing and negotiations styles

Programme Outline

Participants should bring a piece of communication or a scenario and be prepared to brief the group on the background to the issue.
An example of when you have:

  • Recently tried to persuade your manager.
  • Persuaded someone round to your point of view?

 

Target Audience

Individuals who need to make a positive impact in their role through successful persuasion and influence.

Duration

1 day

Number of Participants

12-15