• 25th April 2018
    9:30 am - 5:00 pm

  A One Day Training Course Programme Objective This course is ideal for all business professionals who are required to present ideas in writing and wish to sharpen their business writing skills. The course covers: how to get the purpose of your message across, layout, grammar, punctuation, email etiquette, and writing agendas and minutes of (more…)

  • 9th May 2018 - 30th May 2018
    9:30 am - 5:00 pm

4 day training course on 21st & 2nd June 2017 28th June 5th July FETAC Level 6 – Training Delivery and Evaluation Component Award (6N3326) Duration: 4 days Introduction The IITD Certificate in Training Delivery & Evaluation programme is specifically designed to enable participants to develop the necessary knowledge, skills and confidence to deliver and (more…)

  • 17th May 2018 - 31st May 2018
    9:30 am - 6:00 pm

Duration 3 days Programme Objective To equip current & future Team Leaders/People Managers with the essential skills to manage their teams. Learning Outcomes To build an understanding of the role of a manager To improve people & process management skills To improve interpersonal and personal effectiveness Programme Outline Day 1 Introductions, objectives, expectations and concerns (more…)

  • 23rd May 2018
    9:30 am - 5:00 pm

“Build confidence with customers, manage complaints effectively & deliver a great customer experience” 1 Day Course Programme Objective A practical and interactive one-day workshop, the course is designed for all who work directly with customers both on the telephone or on a face to face basis – includes managers, field support, administrators, reception, managers, customer (more…)

  • 28th May 2018 - 1st June 2018
    9:30 am - 5:30 pm

9th – 13th Oct, 2017 5 days Course Duration: 5 days – APMG Accreditation Programme Overview: PRINCE2® (Projects IN a Controlled Environment) is a leading edge approach to managing projects. With the launch of PRINCE2® also came its recognition as the de facto standard for managing projects, not just in the IT/IS environment, but for projects (more…)

  • 14th June 2018
    9:30 am - 5:00 pm

A One Day Training Course Programme Objective Improve Your Interviewing and Selection Skills using Proven Competency Based Interviewing and Selection Techniques Achieve interview results superior 60% better than a traditional interview. Learning Outcomes An important part of your role as a manager is hiring people. Critically important to your success as a manager is your (more…)