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  • 1st April 2020
    9:30 am - 5:00 pm

A One Day Training Course Assertiveness The aim of the course is to provide the delegates with the knowledge and skills necessary to develop and use assertiveness techniques to enhance their performance. It covers the understanding of the three most common behaviour types and allows the delegates to practice assertiveness techniques in a safe environment. (more…)

  • 6th April 2020
    9:30 am - 5:00 pm

A One Day Training Course   Programme Objective By the end of the workshop trainees will have Reviewed presentation skills and communication and defined and executed ways of putting the messsage across effectively. Learning Outcomes Effectively communicate a message on a certain subject. Overcome impediments to successful communication. Assessed the audience, the subject, the situation (more…)

  • 7th April 2020
    9:30 am - 5:30 pm

A One Day Training Course Programme Objective This programme recognises that everyone negotiates everyday and gives participants an introduction to the art of thinking about conducting negotiations strategically – where continuing good working relations with suppliers, colleagues and others remains key. Learning Outcomes The Key Principles underlying all Successful Negotiations The Key Steps to Successful (more…)

  • 8th April 2020
    8:00 am - 5:00 pm

A One Day Training Course Programme Objective To provide practical techniques in order to deal more effectively with others in the working environment To give individuals an understanding of: How we are persuaded to others’ point of view The essential skills for effective persuasion and influence, including: Emotional Intelligence Listening and Questioning techniques Managing Conflict (more…)