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1 Day Course

Course Overview

This highly interactive 1 day workshop will arm you with the skills and mindset required to take your effectiveness at presenting, (that is, presenting your company, your product/ services and yourself) to the next level.
The workshop is tailored to meet the specific requirements of the attendees. It is an interactive workshop peppered with exercises and frameworks that will allow participants to apply the information covered to their specific situation. In addition participants get the opportunity to put their new found skills into practice in a learning environment.

1 Day Course

The aim of the course is to provide the delegates with the knowledge and skills necessary to develop and use assertiveness techniques to enhance their performance. It covers the understanding of the three most common behaviour types and allows the delegates to practice assertiveness techniques in a safe environment. Through the use of various questionnaires delegates will also gain a clearer understanding of their own development needs, in terms of changing certain behaviours.

1 Day Course

Programme Objective

This programme is about changing participant's behaviours so that they recognise the importance of effective interpersonal communication, and have the skills to deliver more effectively on communication.

1 Day Course

Programme Objective

To learn practical strategies for being innovative and solving real work problems in a creative way

1 Day Course

This programme is aimed at Sales Support, Admin & Customer Service staff who interact by phone or in person with new or existing customers on a regular basis. During the course we will cover the main disciplines of professional customer service.

1 Day Course

Overview

Does your organisation need concise minutes that accurately reflect the decisions taken and actions agreed at a meeting? Would you like to be confident that the notes taken and the minutes created will produce a valuable record of a meeting?

1 Day Course

Programme Objective

By the end of the workshop trainees will have

  • Reviewed presentation skills and communication and defined and executed ways of putting the messsage across effectively.

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Testimonials

  • Members of the IE Network find it difficult to find courses that suit their needs, but Positive2Work Skillnet keep coming up with courses and subject mater that always compliments them with their up skilling and their learning path.

    - Jim Nolan
    IE Network Manager

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Positive 2 Work Skillnet with DIAGEO Ireland winners of Top Best Back to Employment Initiative in IITD Awards 2016

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The Positive2Work Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.
www.skillnets.ie