Interviewing & Selection Skills

1 Day Course

Programme Objective

Improve Your Interviewing and Selection Skills using Proven Competency Based Interviewing and Selection Techniques

Achieve interview results superior 60% better than a traditional interview.

Learning Outcomes

An important part of your role as a manager is hiring people. Critically important to your success as a manager is your ability to hire good people. To do this you must make good interview and selection decisions.

Also important is your ability to use a range of selection techniques in addition to a good interview. This way you can ensure you obtain a wide and deep view of the candidate from a number of perspectives.

This valuable programme offers you insights and strategies to make sure you hire the right people.

Programme Outline

The Competency Interview

  • The Competency-Based (Behavioural/Structured) Interview
  • Structured vs. Unstructured /Traditional Interviewing
  • Pros and Cons
  • What the research tells usPreparing for and Practising the Competency Interview
  • Determining the Critical Job Requirements and Competencies
  • Defining the Competencies
  • Describing precise Behaviours for each Competency relevant to your organisation and the job
  • Preparing questions and learning how to probe and go deep using the EPOLA method
  • Practising using EPOLA
  • Scoring and evaluating candidates on each competencyOther Aspects of the Interview
  • Opening the Interview
  • Pacing and Timekeeping
  • Building and Maintaining Rapport
  • Maintaining Candidate Self-Esteem
  • Taking Notes
  • Candidate Questions
  • Closing the InterviewThe Overall Selection Process
  • Use of CVs and Application Forms
  • Phone Interviews
  • Panel Interviews
  • Number of Interviews
  • Workplace Tests
  • Psychometric Tests
  • Aptitude Tests
  • Role Plays
  • Assessment CentresEquality Legislation
  • Equality Act, 2004 and its impact on the interview and selection process
  • Examples of Equality Tribunal cases arising from the interview or selection process

Programme Methodology

  • Hands-on practicals.
  • Engaging and participative.
  • Seminars and discussion.


Target Audience

Hiring managers and HR personnel


1 day

Number of Participants