1 Day Course
Programme Objective
This programme recognises that everyone negotiates everyday and gives participants an introduction to the art of thinking about conducting negotiations strategically – where continuing good working relations with suppliers, colleagues and others remains key.
Learning Outcomes
- The Key Principles underlying all Successful Negotiations
- The Key Steps to Successful Negotiations
- Individual Negotiation Styles
- Essential Communication Skills for Effective Negotiations
Participants will learn:
Programme Outline
- Negotiations – an everyday occurrence
- Negotiations vs. Ultimatums
- Traits of Successful Negotiators
- The Negotiation Strategy – Compromise and Bargaining
- Emotional Intelligence – Self-Awareness, Control & Empathy
- Listening, Questioning and Talking your way to agreement
Issues addressed include:
Programme Methodology
The programme uses action case studies, team exercises and tutor facilitated discussion on best practice.
Target Audience
Anyone who has to negotiate (within or without the workplace) with others on a continuing basis
Duration
One-day
Number of Participants
12-15